Work
Real systems built and deployed. Technical projects, tools, and implementations from hands-on engineering work.
Palaemon Systems is Sai Pendyala. 12 years of hands-on experience across IT, product, and engineering. I have done product design, UX, implementations, marketing, and engineering. I know how systems break in production because I have been the one fixing them. Through Palaemon Systems I take on consulting and freelance engagements across integrations, full-stack builds, automation, and AI powered tooling. Currently building technical projects to demonstrate what I can ship.
Projects
Customer Integration Simulator
A production-grade webhook integration testing platform with real-time observability, probabilistic failure injection, and an AI debugger that analyzes failures and suggests fixes. Simulates real-world integrations from Stripe, Shopify, and CRM systems processing events through a 9-state lifecycle with automatic retry logic.
- 9-state event machine with full audit trail
- Exponential backoff retry engine with 1s, 2s, and 4s delays
- AI debug assistant covering root cause, fix, and prevention
- Real-time dashboard with 5s auto-refresh
- Batch sending and scenario presets
- Deployed on Railway, Vercel, and Supabase
Contract Risk Analyzer
An AI-powered contract review tool that analyzes PDF contracts in seconds and identifies risks, problematic clauses, and missing protections. Upload any contract and get a structured risk report with severity ratings, plain-English explanations, and actionable recommendations.
- PDF parsing and text extraction
- AI risk scoring from 1–10
- Findings by category and severity
- Missing clause detection
- Plain-English explanations and recommendations
- Deployed on Railway and Vercel
TicketAI — Support Ticket Classifier
An AI-powered support ticket triage platform that classifies, prioritises, and analyses tickets in seconds. Upload a CSV or connect directly to GitHub Issues, Freshdesk, Linear, or Notion — TicketAI classifies every ticket and writes results back automatically with priority labels, AI summaries, and sentiment scores.
- 4-platform integration: GitHub, Freshdesk, Linear, Notion
- Auto-classification: category, priority, sentiment, confidence
- Writeback: labels, comments, and priority fields updated automatically
- Live streaming progress with real-time ticket results
- Analytics dashboard with category and priority breakdown
- Deployed on Render and Netlify